About Netclinic

Netclinic owns and operates a growing network of healthcare clinics across South Africa, including Cape Town, Johannesburg, Durban and Gqeberha.

Our smart clinics provide a wide range of primary care services, such as acute care, chronic care, baby immunisations, wellness screenings, family planning, HIV management, STI treatment, wound care, IV therapy and work medicals.

As a social enterprise, we are driven by our social impact purpose, always striving to uplift under-served township communities through better primary care.

Meet the Team

Netclinic is led by an experienced and seasoned team of industry veterans, social activists, healthcare professionals and system innovators. 

Our Medical Team has over 400 years of combined experience, consisting of Medical Doctors, Clinical Nurse Practitioners, Professional Nurses, Occupational Healthcare Practitioners and Clinical Associates.

Leadership

Ish Hendricks

CEO

Cheryl Carolus

Director

Kholeka Tsotsotso

Director

Ayesha Hendricks

Co-Founder

Dr Nabiel Behardien

Chief Medical Officer

Mpumi Mantangana

Chief Nurse Mentor

Viviene Ntshinga

Clinical Lead

Laeeq Hendricks

Head of Operations

Clinical

Bongiwe Ndaba

Clinical Nurse Practitioner

Thembi Makaula

Occupational Healthcare Practitioner

Charmaine Potgieter

Occupational Healthcare Practitioner

Sharon Nkuna

Occupational Healthcare Practitioner

Jeandre Wilson

Professional Nurse

Tracey Mthembu

Registered Nurse

Zanele Ndoko

Registered Nurse

Noxolo Mbukuqu

Registered Nurse

Brenda Allard

Clinical Nurse Practitioner

Zide Shatuli

Clinical Nurse Practitioner

Dodi Nomhle

Clinical Nurse Practitioner

Baby Mphahlele

Occupational Healthcare Practitioner

Operations

Zintle Panca

Control Officer

Lucinda Salmons

Medical Receptionist

Abby Matshaba

Medical Receptionist

Tatum Armstrong

Medical Receptionist

Asisipho Mbeleni

Medical Receptionist

Abongile Xongo

Medical Receptionist

Brian Matola

Business Development

Mfesane Ndudula

Business Development

The NETWAY

Netclinic exists to deliver Superior Patient Value. Our Value-Based Care approach places our Patients at the centre of our platform. Our operations are organized around medical conditions and our primary care services are delivered through integrated teams. Using our  Digital Care Platform, we integrate health technology & process automation into frontline practices, enabling our Teams to deliver quality care through a great experience.

Our “new ways of work” and digital innovations support the work of our Healthcare Practitioners, including triage, symptom assessment, diagnosis, treatment, medication prescription and ongoing monitoring. Digital devices, process automations and information systems complement the workflow to ensure optimal resource performance that delivers maximum value for patients throughout the care cycle.

Our clinic network is designed in a Hub-Spoke-Pod configuration across the communities, pharmacies and corporates that we serve. Our distribution model ensures that high quality and standardised care is delivered where it is needed most, backed by a master operating model with common resources and care protocols.

Our clinics are digitally connected throughout the network, and linked to a central Network Control Centre, that operates as the brain of the network, enabling it to send and receive data in real-time. The Control Centre manages & monitors all activities performed in the network and co-ordinates resource allocation, data analysis and standard operating procedures.

Our business operations are powered by a Digital Care Platform, including a web based Clinical Decision Support System, Telemedicine, Workflow Management and Stock Management. Medical devices, digital devices, NFC tags and sensors facilitate the input of data to a cloud-based data server, monitored by the Control Centre.

 

Hub-Spoke-Pod Model

Netclinic adopts a hub-spoke-pod configuration for the smart clinic network. This configuration allows Netclinic to capture a high volume of Patients and put that volume to work to lower costs and improve quality.

Control Centre

Netclinic’s Control Centre is the operating brain of the distribution network; and monitors, manages and co-ordinates all activities performed within the business. It is digitally linked to the Hubs, Clinic Spokes and Pods in the network, enabling it to send and receive data in real-time.

Digital Care Platform

Business operations are powered by a Digital Care Platform, including the Clinical Decision Support module, Telemedicine, Workflow Management module and Stock Management module. Medical devices, digital devices, NFC tags and sensors facilitate the input of data in real-time to a cloud-based data server, monitored by the Control Centre.

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